How to assign subscriptions on admin order

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  • Hikaserial Subscription Hikashop Business
1 year 1 month ago #294577

-- HikaShop version -- : 3.4.1
-- HikaSerial version -- : 2.1.1
-- Joomla version -- : 3.8.10
-- PHP version -- : 5.6.36

When I order a product (that is configured for subscriptions) on the frontend and go through the payment process, the new subscription(s) are created - 1 for each item /qty of the product in the order.

When I create an order in the administrator for the product and then change the status from created to confirmed, the subscription(s) are not created? Is this a configuration setting I'm missing?

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1 year 1 month ago #294582

Hello,

While there is an interface in the backend to see the list of serials and refresh the serial assignation ; there is no similar interface for the subscriptions.
I have to admit that I didn't think that would be needed since you can create manually subscriptions in the backend and there is no need to assign them to orders (even if you create the order in the backend, there is no recurring).
So I will add in the TODO list to add a similar interface and a way to perform a "refresh subscription association" when you modify (or create) manually an order in the backend.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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