Attach serials in frontend

  • Posts: 187
  • Thank you received: 3
  • Hikaserial Standard Hikashop Business
1 week 6 days ago #366971

I'm generating and attaching serials to special products ordered. These are images with QR codes and other data (something like boarding pass). User gets confirmation emails with these images attached. How can i allow users to download those serials (boarding pass) images in frontend? Couse i have problems with emails, so i definitely need user to access all data in frontend also.

Last edit: 1 week 6 days ago by arnask.

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
1 week 5 days ago #366991

Hello,

See section "attach as download" : www.hikashop.com/support/documentation/1...ns-attachserial.html

If you add "downloadables" for the products which generate serials, your customers will be able to re-download the content via the order details.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 187
  • Thank you received: 3
  • Hikaserial Standard Hikashop Business
1 week 4 days ago #366999

maybe a stupid question, but how to "add "downloadables" for the products"?

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
1 week 4 days ago #367011

Hello,

When you edit your product in the backend, you have a "file" section and you can click on the "+" icon to add a file.
Then you will have a popup, the same popup that you'll find the screenshot in the attachserial's documentation page.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 187
  • Thank you received: 3
  • Hikaserial Standard Hikashop Business
1 week 4 days ago #367014

Clear now, but i have new issue: I have a product with Options. I also have different serials for main product and for Optional product. In backend i can see and download both different serials (boarding passes), but in frontend there is only one for download, whether in list i see both serials, but for downloading available only one - main product serial.

Also in emails. Attached there are both serials, but there is a link for downloading them and the link only for one serial - main product's serial.

Attachments:
Last edit: 1 week 4 days ago by arnask.

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
1 week 3 days ago #367025

Hello,

Regarding the front-end and email links, please open a new thread in the HikaShop section of the forum.
For the HikaSerial part, you have your "virtual file" and when you have access to the link, you can download the image generated by the plugin.
The issue you're describing is related to the HIkaShop frontend and how downloadable links are displayed.

The HikaShop team will need to check your HikaShop version number and your overrides. (for the front-end order and the mail overrides)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.072 seconds
Powered by Kunena Forum