Drag and Drop und Upload

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6 years 4 months ago #91582

Hello support Team.

The Drag and Drop does not work.

It opens just the draged picture in browser.

Uploading does not work in the frontend.
It uploads but does not show the pic.

Same for file uploads.

What can i do?

Thx

Andreas

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6 years 4 months ago #91584

Hi,

Which browser do you use for your tests ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 4 months ago #91604

Firefox 19

Thx

Andreas

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6 years 4 months ago #91685

Hi,

Do you have some javascript errors in your page ?
The upload with drag & drop is initialized by a javascript script which would set some drop zones and would display the thumbnail after the upload.
If there is some javascript error, it is highly possible that the drop zone is not initialized and that the script which display the thumbnail after the upload is not called.

I have made some test with Firefox 18 in my local website and in the demo website and the drag & drop zone works correctly.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 4 months ago #91810

Okay thx

how could i find out if there are jacascript errors?

Andreas

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6 years 4 months ago #91825

Hi,

With a link to your store it would be easier for me to tell you (and make some tests).
In Firefox, you can open the error console in web development menu or by using the shortcut: Ctrl+Alt+J
The "Error" tab would give you the errors in the page, just clean it before opening the product editing page in order to see if there is a javascript error.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 203
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6 years 4 months ago #91829

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6 years 4 months ago #91833

Hi,

Would it be possible to have an account ?
You can send me it by private message.

Thanks


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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