Cannot save shipping plugins

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  • Hikamarket Multivendor Hikashop Business
3 months 1 week ago #321973

-- HikaShop version -- : 4.3.0
-- HikaMarket version -- : 3.1.0
-- Joomla version -- : Latest

Hi there,

Not sure what I am doing wrong, but I have enabled shipping plugins, but I cannot update and save them at all.

I have tried from the HikaShop backend and the vendor fronted, and it does not load the page after saving.

I can see them, but they just don't save.

Also, when you say "merchant ID" do you mean my REST key or my account number?

Thanks.

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  • MODERATOR
3 months 6 days ago #321993

Hello,

I'm not able to understand your issue.
Do you have errors when saving the plugin in the HikaShop backend too ?

HikaMarket do not provide shipping plugins, they are mostly part of HikaShop package or third party developers.
I can't help you with the settings of these shipping plugins ; HikaMarket provides the interface to edit all the configuration fields and save it like HikaShop does in the backend.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 76
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  • Hikamarket Multivendor Hikashop Business
3 months 6 days ago #322014

Hi,

I discovered that I can save the shipping plugin setup for the main vendor in the backend, but not in the frontend, for some reason.

I am still testing with a demo vendor, and will let you know if I have any trouble.

Regards,

Tamara

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  • Posts: 24430
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  • MODERATOR
3 months 6 days ago #322016

Hello,

Then please provide details, screenshots and other elements to help us to understand your issue.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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