Error when trying to export products

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  • Hikamarket Multivendor Hikashop Business
2 months 1 week ago #330211

-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/pgdup0u16x3q/public_html/rebuild/libraries/joomla/database/driver/mysqli.php on line 891

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/pgdup0u16x3q/public_html/rebuild/libraries/src/Session/Session.php on line 386

Hi,

I have a site running Hikamarket and Hikashop.

There are 13 vendors, each with about 100 products. So not huge.

When I try to export products (I need to update pricing) I get these errors.

I have tried adjusting the memory limit in php.ini, and even set it to -1 temporarily. Still get this error.

Any ideas why this happens?

Thanks.

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  • MODERATOR
2 months 1 week ago #330214

Hello,

Where exactly do you perform the product export ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 170
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  • Hikamarket Multivendor Hikashop Business
2 months 1 week ago #330228

Hi,

Same as always.

Go to Hikashop.
Click on the Products Menu.
Click the Export button.

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  • MODERATOR
2 months 1 week ago #330260

Hello,

So I'm not sure what I can do in HikaMarket for your issue.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 170
  • Thank you received: 2
  • Hikamarket Multivendor Hikashop Business
2 months 1 week ago #330268

Well, since this is a cloned site, and the original site works fine on Hikashop, and the only difference, structurally, is that Hikamarket is installed, the logical conclusion is that this is Hikamarket related??

Perhaps?

If not, please advise why I can use export on the same site with only Hikashop, but not once Hikamarket is installed. That would be great. Thanks.

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  • Hikashop Business
2 months 1 week ago #330273

Try to export the products from mysql ;)

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  • MODERATOR
2 months 1 week ago #330270

Hello,

If you want to know if HikaMarket is related to the issue, you can unpublish the plugin "HikaMarket - HikaShop Integration plugin" temporally.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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