Your country is not supported for VAT numbers

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  • Hikaauction Standard Hikamarket Multivendor Hikaserial Subscription Hikashop Business
6 months 4 weeks ago #330878

-- HikaShop version -- : 4.4.1
-- HikaMarket version -- : 3.1.1
-- Joomla version -- : 3.9.25
-- PHP version -- : 7.3.27
-- Browser(s) name and version -- : firefox

When creating a new vendor which is based in the United Kingdom. If i try to save the details with the VAT Number field, filled in. i get an error.
Your country is not supported for VAT numbers

How do i change this? i can't find anything in the docs or forums.

Many thanks in advanced.

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6 months 4 weeks ago #330908

Hello,

The VAT numbers are checked by the HikaShop plugin.
HikaMarket do provide the same field which is handle by the HikaShop core.
Thus I do think that you might have a similar issue with customers in UK who gave a VAT number.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 11
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  • Hikaauction Standard Hikamarket Multivendor Hikaserial Subscription Hikashop Business
6 months 3 weeks ago #330954

Hi Jerome,

Thank you for the explanation. But it hasn't given me a solution.

Which plugin handles The vat field?
Can i disable just that plugin without it effecting anything else.
or how can i have the system not check for UK Vat entries?

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  • MODERATOR
6 months 3 weeks ago #330966

Hello,

The last sentence was an interrogation, so you can perform some tests in order to check and confirm.

Thus I do think that you might have a similar issue with customers in UK who gave a VAT number.

Because if you do have the same issue ; it's something you should report to the HikaShop team ; I can't provide a fix in HikaMarket.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: gennie007

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