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delette button not working

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13 years 2 months ago #113452 by oneira
delette button not working was created by oneira
Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button on the shopping cart had stopped working. I mean, it still deletes the product from the cart but it doesn't redirect appropriately. Thanks

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13 years 2 months ago #113455 by Mohamed Thelji
Replied by Mohamed Thelji on topic delette button not working
Hi,

Uploading your Hikashop to the last version will maybe fix your issue, so can you do it ?

Thanks :).
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13 years 2 months ago #113462 by oneira
Replied by oneira on topic delette button not working
it is the latest version

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13 years 2 months ago #113469 by Jerome
Replied by Jerome on topic delette button not working
Hi,

The latest version today is : 2.2.0
www.hikashop.com/fr/support/documentatio...ashop-changelog.html

The package is now stable, we will activate the automatic update in the few next days.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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13 years 2 months ago #113473 by oneira
Replied by oneira on topic delette button not working
I already installed the latest version, 2.2.0, and the button keeps doing the same.

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13 years 2 months ago #113510 by Eliot
Replied by Eliot on topic delette button not working
It's probably a javascript error.
We'll need a link to your website to fix this.
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13 years 2 months ago #113727 by oneira
Replied by oneira on topic delette button not working
artduqc.com/

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13 years 2 months ago #113877 by Eliot
Replied by Eliot on topic delette button not working
Hi there,

Do you have something set in this option of the configuration (System>Configuration>Main>Cart) "URL where to redirect when the cart is empty"?
If so, try to leave it empty, and if it's already empty, you can try to set a specific page.

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13 years 2 months ago - 13 years 2 months ago #113970 by oneira
Replied by oneira on topic delette button not working
It is empty, just checked. However, as i stated before, it was working until a couple of days ago. I don't want to send it to a specific page, i want it to erase the product from the cart but continue on the same page it currently is.
Last edit: 13 years 2 months ago by oneira.

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13 years 2 months ago #114043 by Xavier
Replied by Xavier on topic delette button not working
The redirect when emptying the cart takes to the address " artduqc.com/artduqc/artists/bashar-shbib...rage-de-dent-colonel "
In this url, "artduqc/" should not be there. I think that it's due to a previous configuration which has not been changed.

Your website were probably in the folder "artduqc" before.
You have to change the setting of website url in Joomla.

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13 years 2 months ago - 13 years 2 months ago #114181 by oneira
Replied by oneira on topic delette button not working
just checked the configuration.php and i havent't changed it in ages. the $live_site variable is blank. And the site has always been in the /artduqc folder in the ftp server. Should i reinstall the plug-in?
Last edit: 13 years 2 months ago by oneira.

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13 years 2 months ago #114240 by Xavier
Replied by Xavier on topic delette button not working
Yes, thanks to try to install again HikaShop over the current installation.

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13 years 2 months ago #114367 by oneira
Replied by oneira on topic delette button not working
Tried to reinstall and keeps doing the same.... :(

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13 years 2 months ago #114475 by Mohamed Thelji
Replied by Mohamed Thelji on topic delette button not working
Are you using any SEF module ? if yes can you disable it and try it again ?
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13 years 2 months ago - 13 years 2 months ago #114560 by oneira
Replied by oneira on topic delette button not working
not that i know of. Had the Redirect Manager and System - SEF deactivated and reactivated and nothing...
Last edit: 13 years 2 months ago by oneira.

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13 years 2 months ago #114657 by Xavier
Replied by Xavier on topic delette button not working
Thanks to give us backend & FTP access to debug this problem on your website directly.
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13 years 2 months ago #114740 by oneira
Replied by oneira on topic delette button not working
Do you have like an internal messaging system to send the data?

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13 years 2 months ago #114765 by Jerome
Replied by Jerome on topic delette button not working
Hi,

You can use the contact form or use the private message system.
Under the profile avatar (and the number of message) you will see a little "message" icon which will allow you to send a private message to another user.
( Please note that during the week end, some people of the support team are not available. )

Kind regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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13 years 2 months ago #114774 by oneira
Replied by oneira on topic delette button not working
Already sent to Jerome the appropiate info. Thanks

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13 years 2 months ago #115142 by nicolas
Replied by nicolas on topic delette button not working
Hi,

Unfortunately, we didn't get your FTP account. So I couldn't check the configuration or do extensive testing.
Instead, I've made a small customization of the file "cart" of the view "product" via Display>Views to make sure that the link is correct.
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