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2 years 2 months ago #349515

Hi,

We would need to better understand the situation. Could you provide a link to the product page, and a backend access via our contact form so that we could look at the situation ?

Last edit: 2 years 2 months ago by nicolas.

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2 years 2 months ago #349670

Hi,

Thanks for the access. I was able to understand the issue. It comes from a rounding issue when comparing the price stored in the history and the price calculated with the discount on the product page and the price calculated wouldn't be a round number.
I've made a patch to fix the problem.
I've upload the new version of the plugin on the website you provided a backend access for and the problem is not there anymore.

For others: update the plugin to the 1.0.3 and you'll get the patch.

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2 years 2 months ago #349672

Hi Nicolas,
thanks for the corrections.
I don't know why, but on another page it doesn't show the last price. History doesn't save on every refresh -it's ok :)
I sent the access form.
I uninstalled and reinstalled the add-on.
Doesn't work :(

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2 years 1 month ago #349680

Hi,

That's because the discount was already there when you enabled the plugin.
If you check the price history of a discounted product on that shop, you can see that only the current price is listed.
You would have to :
- temporarily disable the discount
- display the produce page of each product discounted by that discount
- enable the discount

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2 years 1 month ago #349681

Nicolas,
I didn't think of that - and I tried many combinations.
THANKS A LOT!

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1 year 4 months ago #357184

Nicolas,
I'm back with the topic.
The problem concerns a product that has variants (characteristics, e.g. color).
Price history works when, for example, we set a discount for all variants, but when we set it for a selected variant - it does not work :(
Example for all variants:
newj5.ampoz.pl/oferta/produkt/7-
Example for one variant:
newj5.ampoz.pl/oferta/produkt/23-inj-24-podkladka

:(

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1 year 4 months ago #357187

Hi,

I've added a patch to the plugin which should help with that. Please download again the install package on our website and install it on yours again.

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1 year 4 months ago #357216

Hi,
Doesn't work :(
Tom

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1 year 4 months ago #357224

Hi,

Could you provide a backend access and a FTP access via our contact form in order to investigate the situation ?
www.hikashop.com/support/contact-us.html

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1 year 4 months ago #357229

I send :)

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1 year 4 months ago #357230

Hi,

Thanks for the access.
I found the issue and added another patch for this on your website and on our end too.
It's working fine now.

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1 year 4 months ago #357296

Hi Nicolas,
Thank you for the corrections :)
Tom

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1 year 3 months ago #358296

Hi Nicolas,
continuation of the topic.
We have the following situation.
The main product has a price of EUR 100
Product variant A has a price of EUR 100
Product variant B has a price of EUR 110
There is a discount for option B.
It displays the price after the discount, but in the information about the history of the lowest price it gives the price of the main product, but it should show the price of the variant.
The second problem - if there is a discount on a product variant - it displays price history information for each variant, and should only be displayed for the discounted variant.

Example here: robocza.tomplast2.studiojoomla.com/sklep.../category_pathway-55

I have sent you access to the test site.
Tom

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1 year 3 months ago #358443

Hi,

Sorry for the delay.
The thing is that the plugin is made to store the history for the main product. There is no system to have the history for each variant.
And thus, the plugin displays the message on the product page for the product in global.
Having it display the message or not for each variant of the product would be quite challenging and require a big overhaul of the whole plugin.

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1 year 3 months ago #358475

Nicolas,
I understand your argument. However, the system allows you to assign different prices for variants and set different discounts for these variants.
If there is a plug-in that does not take into account system solutions and its task, according to the regulations, is to provide information about the lowest price - it is defective :(
Can you do something about it - because I don't know what to answer to the client. The plugin works, but only partially - so it is a defective solution - I hope you understand my situation.

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1 month 3 weeks ago #366075

Nicolas, here I am with StudioPrzyLesie. I just buy that plugin, but it seems that is not working with variants.
if that is intended behavior, then the plugin is useles for most of the EU shops.

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1 month 2 weeks ago #366077

Hi,

Thank you for your feedback. The capability to manage prices per variant for the plugin was added on our todo list.
And we're actually working on a solution. But we're not done yet.

Last edit: 1 month 3 weeks ago by nicolas.

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1 month 2 weeks ago #366191

Hi,

We've finished implementing the changes today:
www.hikashop.com/marketplace/product/143-price-history.html

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1 month 1 week ago #366298

Thank you.
Is price changing dynamicaly regarded to selected variant? I see same price for all variants.

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1 month 1 week ago #366301

Hi,

The price and the message added by the plugin are both updated dynamically when the variant is changed on the product details page.

The price of the variant is actually already updated dynamically by default on the product details page, even when you don't have the price history plugin. That's a default feature of HikaShop.
If you see the same price for all the variants even though you configured different prices for the variants, that indicates you must have a javascript error or some customization issue with the product page.

Could you provide the URL of a page with the issue so that we can investigate ?

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