Title and meta fields word spacing issues

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  • Hikashop Business
9 years 8 months ago #166834

-- HikaShop version -- : 2.3.2
-- HikaMarket version -- : 1.4.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3
-- Browser(s) name and version -- : chrome/FF/IE
-- Error-message(debug-mod must be tuned on) -- : No error

After editing a product with hikamarket in the front end, when I go to the backend to view the same product there are somewhat annoying spacing issues in the title and other fields in the product screen.

In fact, each time the product is edited and saved, these spaces increase to the point where I had some products where only one word was visible in the title field, the rest were so far away as to be invisible unless I used the arrows to forward the cursor.

Since this happens in the backend (or at least is only visible there) here are the screenshots of a sample product:

Title field:




Meta fields




Any idea where these may be coming from? Obviously, they are not affecting the front end, but they are annoying all the same and since I am working in already hostile work environment when it comes to these things, I'd rather it didn't do that.

Thank you

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  • Posts: 26014
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  • MODERATOR
9 years 8 months ago #166848

Hi,

I don't see how (and why) the spaces increased.
I am trying to reproduce your problem but without success.

Does these fields are available from the front-end interface ?
Would it be possible to have an access to your website in order to make some tests directly ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 196
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  • Hikashop Business
9 years 8 months ago #167037

Indeed, those fields are accessible from the front end and I have no idea why that's happening either.

Another thing I am seeing is that product edited from the front end, with an apostrophe in the name get an escape slash like this:

"Kid's" becomes "kid\'s" and that will show up in the title.

I have an exact clone of the main site on the server and I can send you access to it. First I will try to reprduce the issue there just in case and then I'll send you access. Would that be OK?

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  • MODERATOR
9 years 8 months ago #167050

Hi,

Do you have any "security" extension for Joomla ?
It can't be the "magic quotes" problem because the problem is not in the backend ; so I think it can be related to an incompatibility with another plugin.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 196
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  • Hikashop Business
9 years 8 months ago #167061

I do, I use Akeeba Admin tools.

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  • MODERATOR
9 years 8 months ago #167063

Hi,

Can you see to deactivate admin tools and test HikaMarket again ?
It could be possible to deactivate some admin tools securities for specific components.
If admin tools secured once again the elements in HikaMarket, it can be the source of the trouble.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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