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Registration does not work

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14 years 3 months ago #55097 by Felix2000
Registration does not work was created by Felix2000
When a new user registers, send a link to activate. If you activate it, shows: "There is no such account in our database or the account has already been activated." :huh:

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14 years 3 months ago - 14 years 3 months ago #55143 by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: Registration does not work
Hello,

Can you tell me if your Registration option is set to 'registration' in "Hikashop->System->Configuration->checkout" ?
Last edit: 14 years 3 months ago by Mohamed Thelji.

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14 years 3 months ago #55171 by nicolas
Replied by nicolas on topic Re: Registration does not work
That's a problem from the first builds of 1.5.8. Download again HikaShop on our website, install it on yours and that will fix the problem.
The following user(s) said Thank You: Mohamed Thelji

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14 years 3 months ago #55322 by Felix2000
Replied by Felix2000 on topic Re: Registration does not work
Can you tell me if your Registration option is set to 'registration' in "Hikashop->System->Configuration->checkout" ?

YES

That's a problem from the first builds of 1.5.8. Download again HikaShop on our website, install it on yours and that will fix the problem.

:S

Uninstall Hikashop and install new Hikashop?

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14 years 3 months ago #55324 by nicolas
Replied by nicolas on topic Re: Registration does not work
You don't need to uninstall. Just install the new package. You won't loose your products or your settings, but I still recommend that you do a backup before, just in case.

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14 years 3 months ago #55326 by Felix2000
Replied by Felix2000 on topic Re: Registration does not work
Where is the new package?

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14 years 3 months ago #55364 by nicolas
Replied by nicolas on topic Re: Registration does not work
On our website.
If it's the Starter edition, you can download it on our download page.
Otherwise, you can download it via the menu Your account->Your subscriptions.

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14 years 2 months ago #56526 by gregartisi
Replied by gregartisi on topic Re: Registration does not work
hello,

i got the same problem but i have the latest stable version .
"there is no such account in our database or the account has already been activated."
how to fix it?please

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14 years 2 months ago #56561 by nicolas
Replied by nicolas on topic Re: Registration does not work
Please download again HikaShop from our website and install it again and that should fix the problem.

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