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Copy Product Not Working In Hika Shop 2.1.3

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13 years 3 months ago #110534 by electronsi00
Copy Product Not Working In Hika Shop 2.1.3 was created by electronsi00
Hello

When I try to copy a product using "COPY" option on top of page, nothing copies. I only get a blank new product entry.




I have Hika Shop 2.1.3 and Joomla 3.0

Any advice appreciated, thanks.

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13 years 3 months ago #110536 by Eliot
Replied by Eliot on topic Copy Product Not Working In Hika Shop 2.1.3
Hi there,

We just tried and it works on our end.
So could you please post a screenshot of your product configuration so we can try to reproduce this?

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13 years 3 months ago #110540 by electronsi00
Replied by electronsi00 on topic Copy Product Not Working In Hika Shop 2.1.3
Thanks for the fast response.

Please find screen shots of my product configuration attached.

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13 years 3 months ago #110594 by Eliot
Replied by Eliot on topic Copy Product Not Working In Hika Shop 2.1.3
Well I guess we'll need a backend access because we can't reproduce this bug.
Could you please provide us these information by PM?

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13 years 3 months ago #110702 by Xavier
Replied by Xavier on topic Copy Product Not Working In Hika Shop 2.1.3
Hi,

Thanks to try to install again HikaShop, it could erase the problem.

Else, if it still doesn't work, thanks to give us a ftp and a phpMyAdmin access.

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13 years 3 months ago #110728 by electronsi00
Replied by electronsi00 on topic Copy Product Not Working In Hika Shop 2.1.3
Will this erase all my products and Hika shop settings?

If so I would rather PM you my FTP and phpMyAdmin information.

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13 years 3 months ago #110732 by Xavier
Replied by Xavier on topic Copy Product Not Working In Hika Shop 2.1.3
No it will not erase your products and your settings.
But making a backup is always better.

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13 years 3 months ago #111343 by borisgoodenough
Replied by borisgoodenough on topic Copy Product Not Working In Hika Shop 2.1.3
I am having the identical problem. I just upgraded to 2.1.3 Essential, running on Joomla 1.5.26.

When I copy a product, it creates a new product with the Code something like "_copy1215276282". But there is no other information contained in the product listing.

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13 years 3 months ago - 13 years 3 months ago #111344 by borisgoodenough
Replied by borisgoodenough on topic Copy Product Not Working In Hika Shop 2.1.3
I've attached a screenshot of the products page. You can see that I've tried to copy three different products, and the banner says that it is "Successfully Saved". Each copy has only a code, but contains no other information.
Last edit: 13 years 3 months ago by borisgoodenough.

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13 years 3 months ago #111352 by nicolas
Replied by nicolas on topic Copy Product Not Working In Hika Shop 2.1.3
The issue was found and fixed on our end. It will in next version which will be released during the weekend if all goes well.
If you want a pre version, you can request it via our contact form. Please include a link to this thread in that case in your message.

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13 years 3 months ago #111360 by borisgoodenough
Replied by borisgoodenough on topic Copy Product Not Working In Hika Shop 2.1.3
Thanks, Nicolas. Can wait until the next version.

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13 years 3 months ago #111437 by nicolas
Replied by nicolas on topic Copy Product Not Working In Hika Shop 2.1.3
We just released it.

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