Prices disappeared after upgrading to 2.2.1

After upgrading from Business version 2.1.3 to 2.2.1 my prices have disappeared from the product pages.

My product prices are on the variants only and previously the cheapest price displayed in the product page until a variant selection was made. Now the product shows as FREE and prices for variants are hidden although they do show in the shopping cart.

www.classicaction.com.au
Hikashop Business 2.2.1
Joomla 3.1.5

Hi,

Did you edited one of your product view's file through "Hikashop->Display->Views" ? If that the case, can you save your changes through a text file, and revert them through the trash icon .
Also can you show me some screenshots of how did your configured your product and one of its variants.

Thanks.

None of the views have been touched. The prices were displaying correctly prior to the upgrade. Images are attached.

HI there,

Could you take a look at the main configuration and see if the display method for prices (in the tab main and display) in still well configured? Also, Mohamed asked for a screenshot of one of your variant configuration, could you do so?
A link to your website could also help us to understand and fix your issue .

Sorry, that image didn't save properly. Here it is again along with the configuration pages. Again, nothing has been changed from the configuration prior to the upgrade.

What about the link to your website?

As in the first post
www.classicaction.com.au

As you can see the main product shows as FREE while the prices for the variants are hidden until added to the cart. Previously the lowest price of a variant displayed as the main price and each variant had a price column.

Hi,

For what I see, it does not come from the upgrade. It comes from the way that the variants are displayed.
You are using the table with one "add to cart" button per variant.

There is no price to show on the "top" of the page but one price for each line in the table.

Regards,

But there is NO PRICE being displayed for the variants. Previously the price displayed in the product list also displayed as the product price prior to choosing a variant. Now it shows as FREE which is obviously wrong.

EDIT: I have had to downgrade to version 2.1.3 as this is a live site and was losing business. As you can now see the 2.1.3 site is displaying properly. For others with this problem. to downgrade you need to uninstall all Hikashop plugins first otherwise the install will fail.

This is a major issue still as sites using variants cannot upgrade from 2.1.3 until this is fixed. That includes at least 4 of my clients sites.

Hi,

You can change the "Characteristics selection method" in the HikaShop configuration (tab main / section product).
The default mode is "dropdown".

Regards,

Yes, as you can see when you choose those displays the product price is displayed correctly however that is not the display my client wants. I've had to downgrade to 2.1.3 until this is fixed so it is now displaying correctly.

Hi,

I tried to reproduce your problem in the demo website and I couldn't.
I will report your issue to Nicolas who implement this view, he will be more able to know which could be the source of your problem, reproduce the problem and fix it for the next build.

Sorry for the inconvenient.

Regards,

Thanks Jerome

Is this any closer to resolution?

Hi,

We released the v2.2.2, can you try to update to that version ?
Don't forget to backup before.