Discount not always showing in checkout?

-- url of the page with the problem -- :
-- HikaShop version -- : Essential 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.16

Hello,
I did this (read it in this forum)
You'll be able to do it by using a coupon which will have the value of your shipping price, so :
1. If you have a fix shipping price, you'll be able to do that by creating a coupon and by setting :
- TheMinimum order value option to 100
- The Auto load in cart if possible (commercial editions of HikaShop) to YES

I have set it on 300 euro minimum order value. And sometimes I see the discount on the checkout, but mostly not? I have test several cases but I can't explain why it mostly is not in the checkout?

Hi,

Can you please do a screenshot of the options of the coupon, of the options of the Checkout tab of the configuration and provide a link to the shop so that we can look at the problem you have ?

nicolas wrote: Hi,

Can you please do a screenshot of the options of the coupon, of the options of the Checkout tab of the configuration and provide a link to the shop so that we can look at the problem you have ?

Please look at
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.
Screenshots are enclosed.

Thank you.

Hi,

The coupon seems fine. Do you have other coupons on your website ? Could you disable them ? Could you try to add back the "coupon" view in your checkout workflow ?

nicolas wrote: Hi,

The coupon seems fine. Do you have other coupons on your website ? Could you disable them ? Could you try to add back the "coupon" view in your checkout workflow ?

Hello,

I have only one discount coupon in the configuration.
What do you mean by 'add back the coupon'? If I put the discount-code in the checkout then the buyer can only fill in a code? But there is nog code. There is only discount when someone's order is more than 300 euro.

Hi,

Stop looking for a solution. I have found another way to do wat I want.
I have shiiping costs till 300 euro. Above that shipping is free. I have made that by submiting the manual shipping methods with minimum and maximum price.

Thanks for helping.