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PDF Plugin dont work
12 years 10 months ago #134044
by 121261
PDF Plugin dont work was created by 121261
-- url of the page with the problem -- :
www.kameraservice.dk/
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2
-- PHP version -- : 5.3.3-7+squeeze15
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi there
Just bought the pdf invoice plugin. Activated the plugin, and tried to make a purchase...
Now the shopowner dont receive email regarding creation of the new order.
The shopper gets an normal email.
No pdf is created or attached
Payment setup: Transfer via bank
pdf-invoice: Activated and default settings
Please advise
regards
Bison
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2
-- PHP version -- : 5.3.3-7+squeeze15
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi there
Just bought the pdf invoice plugin. Activated the plugin, and tried to make a purchase...
Now the shopowner dont receive email regarding creation of the new order.
The shopper gets an normal email.
No pdf is created or attached
Payment setup: Transfer via bank
pdf-invoice: Activated and default settings
Please advise
regards
Bison
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12 years 10 months ago #134196
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic PDF Plugin dont work
Hi,
Can you check your PHP error log just after the creatino of a new order ?
It is possible that your server don't have a specific PHP module required by the PDF library or maybe a conflict with another plugin...
If you don't receive an email at all I think that it should be caused by a PHP error.
Regards,
Can you check your PHP error log just after the creatino of a new order ?
It is possible that your server don't have a specific PHP module required by the PDF library or maybe a conflict with another plugin...
If you don't receive an email at all I think that it should be caused by a PHP error.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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12 years 10 months ago #134261
by 121261
Replied by 121261 on topic PDF Plugin dont work
Hi Jerome
Just be checking it all...
It works with paypal payment BUT not with offline payment. Its Offline payment we need it to work with...
A customer makes and order, and gets the pdf invoice, so he can pay for the order....and put the pdf invoice into his own system as paid.....
BUG 2,
is that me as shop owner DONT receive message about the order anymore, after install of the pdf invoice plugin..
Please advise how to get this solved.....we are supposed to go online in a few days...
regards
Bison
Just be checking it all...
It works with paypal payment BUT not with offline payment. Its Offline payment we need it to work with...
A customer makes and order, and gets the pdf invoice, so he can pay for the order....and put the pdf invoice into his own system as paid.....
BUG 2,
is that me as shop owner DONT receive message about the order anymore, after install of the pdf invoice plugin..
Please advise how to get this solved.....we are supposed to go online in a few days...
regards
Bison
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12 years 10 months ago #134264
by 121261
Replied by 121261 on topic PDF Plugin dont work
Hi Jerome
Forgot to mention:
When paying with paypal, - affter payment, when the page says it will redirect to the site...nothing happens
its changes to a white page, and the topurl says:
site.xx/index.php?option=com_hikashop&ct...pl=component&lang=en
Please advise
regards
Bison
Forgot to mention:
When paying with paypal, - affter payment, when the page says it will redirect to the site...nothing happens
its changes to a white page, and the topurl says:
site.xx/index.php?option=com_hikashop&ct...pl=component&lang=en
Please advise
regards
Bison
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12 years 10 months ago #134363
by nicolas
Replied by nicolas on topic PDF Plugin dont work
Hi,
1. The PDF invoice is only added to the order status notification email which is sent to the user when the order is confirmed. When you pay with an offline payment, the order stays created at the end of the checkout and it's the order creation notification email which is sent to the user. So it's actually the normal behavior of the plugin that you're experiencing.
If you want it to add the PDF invoice to the order creation notification email instead, you'll have to edit the invoice PDF file:
www.hikashop.com/forum/2-general-talk-ab...aching-invoices.html
2. That is not linked. If you don't receive the admin notification, it's either that the order admin notification email address field of the configuration is empty, or that you unpublished the email via System>Emails as far as I know.
3. That URL is the IPN URL of the paypal plugin of HikaShop. users should never be redirected there. You must have entered that URL in the return URL of the options of the paypal payment method via System>Payment methods (please make sure that the field is empty), or in a setting of your PayPal account.
1. The PDF invoice is only added to the order status notification email which is sent to the user when the order is confirmed. When you pay with an offline payment, the order stays created at the end of the checkout and it's the order creation notification email which is sent to the user. So it's actually the normal behavior of the plugin that you're experiencing.
If you want it to add the PDF invoice to the order creation notification email instead, you'll have to edit the invoice PDF file:
www.hikashop.com/forum/2-general-talk-ab...aching-invoices.html
2. That is not linked. If you don't receive the admin notification, it's either that the order admin notification email address field of the configuration is empty, or that you unpublished the email via System>Emails as far as I know.
3. That URL is the IPN URL of the paypal plugin of HikaShop. users should never be redirected there. You must have entered that URL in the return URL of the options of the paypal payment method via System>Payment methods (please make sure that the field is empty), or in a setting of your PayPal account.
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