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analytics tracking - collect on delivery

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12 years 9 months ago - 12 years 9 months ago #134942 by adambako
hi,

i read that your analytics tracking plugin for sales works only when order payment is done..
but most of my customers use collect on delivery payment so i need track these orders too..

how i can do this?
thanks a lot
Last edit: 12 years 9 months ago by adambako.

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12 years 9 months ago #135159 by nicolas
Hi,

Why not simply confirm the orders once the payment is received ? Or even set them to already confirmed at the end of the checkout by changing the created status option of the collect on delivery payment method to "confirmed" ?

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12 years 9 months ago #135234 by adambako
so, if i manualy at backend change order status from "created" to "comfirm" this order will be track to analytics??

if yes than its ok..

and which statuses track the order to analytics? only "confirmed"? or also others like "shipped" etc..

thanks for explanation

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12 years 9 months ago #135261 by nicolas
It should yes.

The analytics data is sent when you confirm the order. After that, if you change it to shipped, it won't do anything, but that's not a problem as the data was already sent and it won't remove it from the analytics stats either.

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