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3.2 Update: Shipping Methods on Checkout are GONE

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12 years 7 months ago - 12 years 7 months ago #143779 by MSTACE
-- url of the page with the problem -- :https://arthrem.co.nz/
-- HikaShop version -- : 2.3
-- Joomla version -- : 3.2.2
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

After upgrading to HikaShip 2.3 today, in the Checkout area, all of the Shipping Methods are GONE.
That screen Step is just blank.

Is it OK to reload the last version of HikaShop?


Last edit: 12 years 7 months ago by MSTACE.

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12 years 7 months ago #143782 by MSTACE
UPDATE:

I reinstalled the previous version of HikaShop Business (v.2.2.3).
The shipping methods are all working again.

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12 years 7 months ago #143810 by Mohamed Thelji
Thanks for your feedback, we'll do some tests on the 2.3 version to see from where it was coming.

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12 years 7 months ago #144165 by Zafer
after Update checkout procedure goes ... only blank screen with this message: :S

URL|/index.php/hikashop-menu-for-categories-listing/checkout

regards

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12 years 7 months ago #144214 by nicolas
Please turn on the "debug mode" and "error reporting" options of the joomla configuration and try again.
It should display an error message with more information on what's going on and that will help us tell you what to do.

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12 years 7 months ago #144294 by Zafer
Debuging Mode is enabled but still not display any results on the white page.

regards

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12 years 7 months ago #144355 by Mohamed Thelji
Hi,
If you already enabled the Joomla debug mode, can you :
- Set the "error reporting" option of the Joomla configuration to "maximum" ("Administration->Global configuration->Server")
- Test it again so that we can see if it display an error message.

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12 years 7 months ago #144592 by Zafer
Reporting settings set on Maximum. No changes... debugging do not displays any error only blank white screen with this: URL|/index.php/hikashop-menu-for-categories-listing/checkout

after downgrade to 2.3.3 shop works normal. Can´t use your nice Update.

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12 years 7 months ago #144609 by Mohamed Thelji
Ok, and can you give me a link to your shop so that I can directly test it ?

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12 years 7 months ago #144616 by Zafer
of course.

www.mobileservice.at/index.php/hikashop-...r-categories-listing

when you register, leave me message. I give you admin rights.


Thank you in advance

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12 years 7 months ago #144641 by Jerome
Hi,

Regarding the "error message" (the URL|...) I think that a FTP access should be require.
Otherwise I made an account with the login "jerome@hikashop.com".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago #144751 by Jerome
Hi,

Thanks for the accesses.
I fixed it directly in your website and we are working on a hot patch for HikaShop 2.3.0.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: Zafer

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12 years 7 months ago #144763 by Zafer
Hi Jerome,

thanky you for your grandios support.. now it works... :) :)


King regards


Zafer

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12 years 7 months ago #144881 by MSTACE
Please let me know when the hotfix is available.
Thank you.

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12 years 7 months ago #144885 by Jerome
Hi,

I have published a new 2.3.0 package.
Let me know if it fix the problem in your website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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