Characteristics not displaying correctly

billbo.co.uk/index.php/bears/premier-collection/15cm-cocoa-bear
-- HikaShop version -- : 2.3
-- Joomla version -- : 2.5.18
-- PHP version -- : 5.5.35
-- Browser(s) name and version -- : Google Chrome 33.0.1750.146 m
-- Error-message(debug-mod must be tuned on) -- : Blank screen even with debug on.

I have updated Hikashop Business to 2.3 and after checking everything was working on back end products especially characteristics, all seemed ok but on the front end when you select any product then view the different characteristics of that product the pictures stay the same but when you check the product in the back end its all ok.

Need help urgently as its a live site.

Hi,

Do you have some view override for a "product | show_... " ?
In the page source code I can't see any image from the other variants and I can't reproduce your problem in the demo website.
demo.hikashop.com/index.php?option=com_h...ow&Itemid=82&lang=en

That's why I think we should investigate around the view overrides.

Regards,

Hi,

I commented put this code

$this->setLayout('show_block_img');
echo $this->loadTemplate();

in the show for product as I was having trouble with the shadowbox image viewer showing all the images from all the variants . I found the code in the forums. It worked before I upgraded from version 2.1 so i just made the mod after installing the update.
It seems to have fixed the issue. :silly:

Scrap that last comment about fixing the shadowbox issue. I have just removed the code from the templates I use and the shadowbox issue is still there but the images are changing as they should when selecting each variant.

Hi,

Could you please revive my memory about this shadowbox problem ?
I just made a little test in your website and I don't see specific problem with the shadowbox popups...

Regards,

Hi Jerome,

What seems to be happening is this.

When you first select a product then click on the first image ( before selecting a variant ) it displays all the images for all the variants.
After you select a variant and click on an image it show the correct number of images for that variant and likewise if you then select the default variant ( the one that first shows when you select the product from the menu ) that also now shows the correct number of images.
If you select a different product from the menu then come back to the previous product it has reverted back to show all the images again the until you select a variant.

Hope this helps..

Hi,

Can you please edit the view "product | show_block_img" and replace the content By: It should separate the gallery of the "no variant" with the rest of the variants dynamic gallery.

Regards,

Hi,

I have changed that now in my current template and it seems ok. Will I have to do this in all my templates as they can change depending on the products they pick or time of year.

Thanks

Paul

Hi,

This patch will be integrated in the next HikaShop package.
Overrides are per template so if you change the template, you will have to do the same override. But if this patch is directly in the core, you won't need this override anymore.

Regards,

Hi Jerome,

Ok it seems to be ok now with the code change. Look forward to the next update.

Thanks

Paul Kemp
Billbo UK Ltd.