- Posts: 261
- Thank you received: 5
CArt is empty after putting in products
12 years 5 months ago #151409
by Sjaak
CArt is empty after putting in products was created by Sjaak
-- url of the page with the problem -- :
artlantismedia.com
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5
-- PHP version -- : ??
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : None
I have something strange.
Without making changes to my shop, but after upgrading to 2.3.0, I am getting complaints clients cannot finish orders. They put products in their cart. The products are shown in the cart module. Then when clicking the 'proceed to checkout' button they get a blue bar telling the cart is empty.
I can reproduce the problem. A screenshot is attached.
Please help. This is bad for sales. people walk away
Best regards
Sjaak
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5
-- PHP version -- : ??
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : None
I have something strange.
Without making changes to my shop, but after upgrading to 2.3.0, I am getting complaints clients cannot finish orders. They put products in their cart. The products are shown in the cart module. Then when clicking the 'proceed to checkout' button they get a blue bar telling the cart is empty.
I can reproduce the problem. A screenshot is attached.
Please help. This is bad for sales. people walk away
Best regards
Sjaak
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- Thank you received: 1778
12 years 5 months ago #151482
by Mohamed Thelji
Replied by Mohamed Thelji on topic CArt is empty after putting in products
Hello Sjaak,
That's maybe a cache issue, can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?
That's maybe a cache issue, can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?
The following user(s) said Thank You: Sjaak
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12 years 5 months ago #151744
by Sjaak
Replied by Sjaak on topic CArt is empty after putting in products
Thank you, that worked
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