/media/com_hikashop/upload/ 403 (Forbidden)

-- url of the page with the problem -- : test.artrageus1.com/coffee/product/55-ca...huetenango-guatemala
-- HikaShop version -- :2.3.0
-- Joomla version -- : 3.3
-- PHP version -- :5.3.28
-- Browser(s) name and version -- : All
-- Error-message(debug-mod must be tuned on) -- :
Notice: Undefined variable: moduleId in /home/artrageu/public_html/test/templates/js_civic/html/com_hikashop/product/show_block_img.php on line 80

Notice: Trying to get property of non-object in /home/artrageu/public_html/test/templates/js_civic/html/com_hikashop/product/show_block_img.php on line 80

Notice: Trying to get property of non-object in /home/artrageu/public_html/test/templates/js_civic/html/com_hikashop/product/show_block_img.php on line 81

Notice: Constant DS already defined in /home/artrageu/public_html/test/plugins/content/artzoomin/artzoomin.php on line 9


Hello,

On certain pages the main image does not load (Coffee and Books) while on others it does (Art). When I look at the console I get this error: /media/com_hikashop/upload/ 403 (Forbidden)

I have used admin tools to reset permissions across the server but it did not resolve the issue. I also notice that the < > arrows to move between products is broken on all pages.

Please advise.

Thanks,

Dawn

Hi,

Please remove the override you got for the view "show_block_img".
You can make a backup of this file before but, the error is in an override so it is not the official HikaShop code.
It won't be possible to provide you a good support if you are not using the official HikaShop code, we can't know the content of the file or the modification you made.

Regards,

Hello,

I have downloaded the Artetics Zoom file overrides and deleted them from the server. I also uninstalled the module. I am still having the problem with the main image not showing for products that only have a single image. I also see four arrows instead of one when trying to advance from one product to the next.

test.artrageus1.com/books/history/product/44-legacy-of-ashes

Additionally, when I go into the product, I see the broken image link under the images. I then click edit and the image shows up in the popup. I click ok and the image shows up in the product info (from the admin). When I click save, the image thumbnail breaks again.

Please advise.

Thanks,

Dawn

Hi,

Could you check via HikaShop > Display > Views if there is a dustbin in the line of the view "product / show_block_img" ?
If it is, backup the content of that view and click on the dustbin to reset the view content.
Currently in the source code of the page I still see code related on cloud-zoom.

Regarding the arrows thanks to add the following css property at the end of the frontend css file of HikaShop via Configuration > Display > CSS.

Thank you as always for your dependable, clear and quick responses. Your suggestions quickly cleared up the problem. It's unfortunate that the Zoom feature from Artetics broke with the update, but I recognize that Joomla 3.3 is quite a jump from previous versions. Do you have any plans of bringing the zoom feature into the core of hikashop?

Also, the CSS you recommended cleaned up the repeating arrow issue.

Warm Regards,

Dawn

Hi,

Unfortunately it is not a first priority, we already have a lot of things to improve / develop
But it is on our TODO list.