No Thumbnail Images

-- url of the page with the problem -- : -- www.mcgheesminiatures.com/index.php/shop
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5.8
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XExplorer 11.0.9
-- Error-message(debug-mod must be tuned on) -- : Error_message

In the HikiShop interface, when I go to the products tab, I do not see the images. One thought I had falling in and out of sleep last night, is that I remember reading something about Joomla not creating thumbnails. Going through FileZilla, there are no images in any of the thumbnail folders. In my configuration, I did check "Yes" for thumbnails, "Yes" for maintain ratio, but no images were created.

Is there a way for Hiki to generate the thumbnails? I have over 14,000 product images right now.

Thanks,
Barbara

Hi,

Do you see your products main image in the media/com_hikashop/upload folder ?
If yes, then it means that HikaShop doesn't have the access right to the thumbnails folders inside that upload folder to create the thumbnails.
If no, then you're missing the files of the images on your website.