Update to Billing Address also updates Shipping

-- url of the page with the problem -- : midwest.testme.co
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2
-- PHP version -- : 5.3.2-1ubuntu4.24
-- Browser(s) name and version -- : Firefox / Safari
-- Error-message(debug-mod must be tuned on) -- : Error_message

Changes to the customer Billing address that are made during the Checkout process are overwriting the Shipping address as well.

So the result is that we are not able to see separate Billing and Shipping addresses. Each customer only has one address so this is a problem as the customer believes they have been updated and could result in delivery to the wrong address.

Hello,
Did you applied some code customization so that your customers will only have 1 address ? Because setting the "Address selector" option to "Dropdown list" will probably do the job.

Hi Mohamed

Thank you for the quick response.

I don't think we have any customisations for the addresses.

I think I may have misunderstood how things work with addresses.

If you edit "Billing" address, then this will also change the "Shipping" address as there is only one address for the customer.

You have to create a New address so that you can choose from the multiple addresses.

Is my understanding correct now? Thanks for helping me out.

Regards
Brett

Hi,

It depends on the address selection mode you are using.
For "list / dropdown" modes, when you edit an address and the same address is selected in the other "side", the other address will be updated in the same time.
When you create a new address, if there is no address before, the two parts will "receive" this new address. Otherwise you will have to select the new created address in the other "side".

The "popup" mode is the "legacy" mode which does not include the auto-update ajax features that the two new modes can propose.

Regards,