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Paypal Express checkout

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12 years 3 months ago #162651 by Holmes-Pierce
-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi all,

I'm having problems with Paypal Express. For some reason when pressing the paypal express button on the website it directs to this page /component/hikashop/checkout/step-0 which is blank. Any ideas?

Thanks,
Hal

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12 years 2 months ago #162688 by nicolas
Replied by nicolas on topic Paypal Express checkout
Hi,

This looks like an error.
Can you try again with the error reporting and debug mode options of the Joomla configuration turned on ? Do you see any error message on that blank page now ?

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12 years 2 months ago #162796 by Holmes-Pierce
Hi Nicolas,

No error message on the blank page.

If I go back to the product page I get this message though:

**Message**
Connection failure - error code : 10431 , error message : Item amount is invalid.

Thanks,
Hal

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12 years 2 months ago #162827 by nicolas
Replied by nicolas on topic Paypal Express checkout
Hi,

Install that plugin and see if that helps.

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12 years 2 months ago #162828 by Holmes-Pierce
Hi Nicolas,


I installed it and published 'Paypal express' again, but still the same problem...

Thanks,
Hal

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12 years 2 months ago #162835 by nicolas
Replied by nicolas on topic Paypal Express checkout
Hi,

Then I don't know. I would need more information on how you configured the products, the plugin, etc.
Maybe a FTP access as well.
Could you provide that via our contact form with a link to this thread ?

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