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Coupon bug?
12 years 2 months ago #162878
by DavidThor
Coupon bug? was created by DavidThor
-- url of the page with the problem -- :
mywebsite.com/mypage
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3.1
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi,
I have a coupon associated with a particular product, minimum order value, and region. Coupon is autoloaded in cart when possible and applies to product only.
First cheout-page is login/registration.
Second cechout-page is address, fields, coupon, and cart.
Provided that the requirements are met, the coupon is correctly added during the checkout process.
However, the coupon disregards the Zone limitation.
Also, if the user makes changes to the cart in the checkout process - deletes products and ends up not meeting the minimum requrement for the coupon - the checkout does not correct for this, but applies the coupon anyway.
Any way of correcting this?
Thanks,
David
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3.1
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi,
I have a coupon associated with a particular product, minimum order value, and region. Coupon is autoloaded in cart when possible and applies to product only.
First cheout-page is login/registration.
Second cechout-page is address, fields, coupon, and cart.
Provided that the requirements are met, the coupon is correctly added during the checkout process.
However, the coupon disregards the Zone limitation.
Also, if the user makes changes to the cart in the checkout process - deletes products and ends up not meeting the minimum requrement for the coupon - the checkout does not correct for this, but applies the coupon anyway.
Any way of correcting this?
Thanks,
David
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12 years 2 months ago #162925
by Mohamed Thelji
Replied by Mohamed Thelji on topic Coupon bug?
Hello David,
Firstly can you show me how did you configured your coupon through some screenshots ?
Thanks.
Firstly can you show me how did you configured your coupon through some screenshots ?
Thanks.
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12 years 2 months ago #162965
by DavidThor
Replied by DavidThor on topic Coupon bug?
Added
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12 years 2 months ago #162972
by Xavier
Replied by Xavier on topic Coupon bug?
Hi,
For the zone matter, that's potentially because the coupon is on the same step than the address, so until the customer fill his address information it get the default shop zone, which is I think "Germany", so the coupon is applied.
But once the customer filled his address, or change the products in the cart, the coupon load should be re-processed in order to see if we use the coupon or not with the new informations.
We had an issue on that, but corrected it, this will be corrected in the next release of HikaShop which should arrive shortly.
For the zone matter, that's potentially because the coupon is on the same step than the address, so until the customer fill his address information it get the default shop zone, which is I think "Germany", so the coupon is applied.
But once the customer filled his address, or change the products in the cart, the coupon load should be re-processed in order to see if we use the coupon or not with the new informations.
We had an issue on that, but corrected it, this will be corrected in the next release of HikaShop which should arrive shortly.
The following user(s) said Thank You: DavidThor
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