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Resend order confirmation email

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11 years 11 months ago - 11 years 11 months ago #176042 by kontakt@friesbureau.dk
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4

Hi Hikashop

I have some customers, not many, but still enough to make it a problem, that are not receiving the order confirmation email, but have received the order creation notification email.

Can I resend this order confirmation email manually?

Notice: This is not a problem due to server hosting, lack of payment or other irregularities.

Best regards

Carsten
Last edit: 11 years 11 months ago by kontakt@friesbureau.dk.

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11 years 11 months ago #176044 by Jerome
Hi,

In the backend of HikaShop, you can use the button "mail" while editing an order.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: kontakt@friesbureau.dk

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