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Hikashop 2.3.4 update is failing

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11 years 11 months ago - 11 years 11 months ago #176696 by magnahifi
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.16
-- Browser(s) name and version -- : Chrome 38.0.2125.104
-- No error is shown-- : While updating my hikashop 2.3.3 to 2.3.4 it fails. The page cannot be displayed after 10 seconds is shown.

While updating my hikashop 2.3.3 to 2.3.4 it fails. The page cannot be displayed after 10 seconds is shown.
File used: com_hikashop_essential_v2.3.4_2014-10-23_20-34-37.zip or com_hikashop_essential_v2.3.4_2014-10-23_20-34-37.tar.gz
Neither are updating, same result. Blank page (404)
What am I doing wrong?.
Last edit: 11 years 11 months ago by magnahifi.

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11 years 11 months ago #176707 by nicolas
Hi,

This would indicate that your server restrictions prevent joomla from installing HikaShop because it eats too many resources to extract and install the files (because the HikaShop package is big).
Please follow the procedure for the "install via FTP" as we explain on the link below and that should circumvent the restrictions of your server:
www.hikashop.com/support/support/documen...-to-install.html#ftp
The following user(s) said Thank You: magnahifi

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11 years 11 months ago #176780 by magnahifi
Did not have this problem with previous Hikashop installs.
FTP installation fixed the issue.
Thanks!

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