filter not working ;-(

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- Error-message(debug-mod must be tuned on) -- : Filter not working

Hi Hikashop

im at a loss with this issue

I have created a filter to search all product listings

I have created a module to display this filter

when i use the filter - nothing is found

there are 10000 products and it does not matter what search term i use - title or keyword - it does not find anything

what am i doing wrong?

Thanks

Hi,

The issue comes from the products listing which is linked with your filter module.
When you edit the filter module via the Joomla modules manager, you have a menu item id setting where there is the id of a menu item.
This menu item must be of the type "hikashop products listing" and must by default list all the products of your shop.
In your case, that menu doesn't display any product. So when you use the filter module, it filters a products listing which already doesn't contain any products.
So I would recommend to check on that menu item and make sure that you configured it to display all your products.

thanks - you pointed me in the right direction - fixed