Addresses button bug

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4
-- Browser(s) name and version -- : chrome

Hi,

after updating Hikashop to latest version the Add address button on the addresses page stopped working.

thanks!

Hi,

That button works fine on our end.
Please provide a link to that page and a user account so that we can look at the issue on your website.
You can provide that, along with a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Hi Nicolas,

thanks for looking into our problem. I've tried to disable the overrides and installed a local version of Hikashop and I have the same problem.

I've sent the email with the logins.

thanks!

Hi,

any news on this one?

thanks!

Hi,

This is a template issue, when clicking on "new" then you can scroll the page to the bottom and you will see a part of the address form.
If you try with the default Joomla template, I bet that it is working.

So please check that your template don't have css properties on modal class directly, if it is please replace them by "div.modal".

Or you can change the way the address is displayed in Configuration > Checkout > Shipping & Payment > Address selector

Hi,

I've tried, but is not working on beez3 template either. On protostar is working. I've noticed that the modal.js and modal.css are not loaded on the page and I've written the code to load them, but the pop-up is still not working. What is weird that on checkout page is working fine. I've tried to change how the address is displayed in Configuration > Checkout > Shipping & Payment > Address selector but this affects only the checkout page and I would like the pop-up to work if possible? This problem appeared after we update Hikashop and Joomla to latest version.

thanks!

Hi,

Change the "popup mode" option of the HikaShop configuration to "mootools" and that should fix the issue. Apparently, your template doesn't support the boostrap popup which is used by default on the address manager.