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Register Joomla first and shop later, can't go on
- clairewang
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11 years 8 months ago #189206
by clairewang
Register Joomla first and shop later, can't go on was created by clairewang
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Chrome 39.0.2171.95 m
Dear all,
If I register Joomla first and shop by hikashop later, the page keep asking me the password and retype password. I can't go to further page for the address at all. Can anyone help me? Thank you so much.
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Chrome 39.0.2171.95 m
Dear all,
If I register Joomla first and shop by hikashop later, the page keep asking me the password and retype password. I can't go to further page for the address at all. Can anyone help me? Thank you so much.
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11 years 8 months ago #189233
by Mohamed Thelji
Replied by Mohamed Thelji on topic Register Joomla first and shop later, can't go on
Hello,
Is you customer account activated ? Can you show me how did you configured your Hikashop checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?
Is you customer account activated ? Can you show me how did you configured your Hikashop checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?
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- clairewang
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11 years 8 months ago #189339
by clairewang
Replied by clairewang on topic Register Joomla first and shop later, can't go on
Hi Mohamd and all,
Yes, the account is activated.
Okay, The process is here and please also see the screenshots in the attachment.
Home page--Register-- Fill in information--Email confirmation--Click email link back-- Activate the account-- Shopping cart empty--Go shopping--Add to cart--- Ask the registration form again( No NEXT STEP)--- key in password twice----The account has already used( The current account still logs in) ---> No NEXT STEP.
Yes, the account is activated.
Okay, The process is here and please also see the screenshots in the attachment.
Home page--Register-- Fill in information--Email confirmation--Click email link back-- Activate the account-- Shopping cart empty--Go shopping--Add to cart--- Ask the registration form again( No NEXT STEP)--- key in password twice----The account has already used( The current account still logs in) ---> No NEXT STEP.
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11 years 8 months ago - 11 years 8 months ago #189394
by clairewang
Replied by clairewang on topic Register Joomla first and shop later, can't go on
I reinstall the Hikashop lastest version and found the problem solved, but now the problem shows up again!! But I already re-install last month and this morning. Why did it happen again?
Last edit: 11 years 8 months ago by clairewang.
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11 years 7 months ago #189508
by Xavier
Replied by Xavier on topic Register Joomla first and shop later, can't go on
Hi,
I think that the customer just have to log in before checking out.
Once logged in, the system will not ask him the informations already entered.
So in your checkout workflow please add the login possibility.
I think that the customer just have to log in before checking out.
Once logged in, the system will not ask him the informations already entered.
So in your checkout workflow please add the login possibility.
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