cant install business version

-- url of the page with the problem -- : localhost
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5.12
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : none

Dear sir
just bought your business version of Hikashop, I downloaded the zip file from my control panel at your site
when I go to extension manager at joomla, select the zip file I downloaded, it just do nothing, it return to joomla extension manager without any error message
I tried to unzip it to tmp directory (as you suggested in other threat) , install from directory, it gives JInstaller: :Install: Cannot find XML setup file

please advice

hi again
it looks the zip file has an issue, I downloaded the tar file and it worked, but not as package installation, I had to unzip it to tmp directory

Hi,

The HikaShop business ZIP package is now a big file and it's highly possible that your server have a upload limitation.
The TAR.GZ package which is smaller so it can be lower than the upload limitation.

Otherwise for the install by FTP ; you have to create a folder "hikashop" in the temp folder.
You can follow our documentation for that:
www.hikashop.com/support/support/documen...-install.html#errors

Regards,