(Solved) Hikashop email bug vs Joomla 3.4.5?

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.9-1ubuntu4.14
-- Browser(s) name and version -- : Chrome Version 47.0
-- Error-message(debug-mod must be tuned on) -- : none

Hello,

All my emails generated from Hikashop 2.6.0 Essential (activation, pwd chg, order status chg, etc) have errors in their headers and are being sent to spam boxes. When I use the Joomla framework to generate the emails (joomla user account creation), however, the headers are correct...but still being sent to spam (note: the fact that the emails with correct headers are still being sent to spam is not a Hikashop issue).

Example header from email with Hikashop:
Example header from email with Joomla 3.4.5:
Some observations: "The Return-Path" and "Received-SPF" are different.

In my Joomla Server config:
Send Mail: Yes
Mailer: PHP Mail
From email: info@marjolainemercier.com
From Name: Marjolaine Mercier
Disable Mass Mail: Yes

I will give more environment details if needed but I hope this might be enough for now.

I suspect Hikashop and the Joomla 3.4.5 framework use different php scripts for mailing, is this possible? (The MTA is postfix running on Ubuntu 14.04. <-- LAMP fully updated)

If not why are the headers different?
If so, what can I do to get Hikashop to behave like the Joomla 3 framework?

Bonus question: Does the "X-YahooFilteredBulk: 206.196.115.147" value mean that this IP is already on Yahoo's blacklist or that it was simply scanned by a yahoo filter called "X-YahooFilteredBulk"

note: I rented this IP address from RoseHosting recently and it came with all sorts of trouble. It was banned by AOL, ATT and many of their subsidiary companies.

Thanks in advance

Hi,

1. The Return-Path is the bounce email address. HikaShop has its own setting for it in the Emails section of the HikaShop configuration. So that's why it's different if you configured differently from Joomla's.

2. The "Received-SPF" header is a feature of emails that can be set to identify yourself to spam filters and thus potentially increase the deliverability rate.
This is usually done at the email server level.

3. HikaShop and Joomla use the same PHP scripts for mailing, but HikaShop has additional email settings so that you can have HikaShop behave differently and support more things (like emails with HTML, etc).

4. Basically, what this points to is that you have old email addresses configured in the Email section of the HikaShop configuration that you didn't update when you updated the ones in the Joomla Email configuration page.

5. www.scripts4webmasters.com/autoresponder...-your-email-as-spam/

Am I able to do this with Essential?

If not, what is the default email configuration of Essential that makes it differ from the email configuration of Joomla 3?


Thanks

Hi,

The email settings of the HikaShop configuration are available in the Emails section of the Main tab of the HikaShop configuration, in all the editions:
www.hikashop.com/support/support/documen...fig.html#main_emails

Ok, got it.

Bounce Address was not filled in - the Return-Path is correct now.

Ty for your support!