Troubles with the button, "Show the contact button

-- url of the page with the problem -- : tecnosystempanama.com/productos-tienda/p...-camara-720tvl-2-8mm
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.0
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : Troubles with the button, "Show the contact button on the product page"

Hi,
I'm having troubles with the button, "Show the contact button on the product page"
Is not sending the email to administrator of the web page neither a copy to the client, it can only be see on the administrador page of hikashop

Hi,

Wouldn't the problem be with the way you configured the settings in the Emails section of either the Joomla configuration or the HikaShop configuration ?
Did you configure them accordingly to your hosting company recommendations ?
Are you able to send emails with other parts of your website ? With the registration of a new user in Joomla ? in HikaShop ?

Hi,

I'm able to send the contact form through a breezing form module, the only one that is not working is the hikashop contact form.

Could you help me with the configurations that I have to make to receive the emails of the hikashop contact form?

Hi,

Since you get the contact emails logged in the backend of HikaShop, it means that HikaShop sends the emails to your email server so that he can send them. But your email server fails to send them.
And from what I can see in your screenshots, you're missing the "to" destination email address in the contact emails, which is probably why the email server is not able to send them.
That can happen if you emptied the field "from address" in your HikaShop configuration. So please make sure that you have your email address in there.