Problems with thumbnails

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5
-- Error-message(debug-mod must be tuned on) -- : none

hi

im having problems with thumbnail sizes. i resized the thumbnail images and reuploaded the images but the new resized images is not taking effect. I went to the backend and deleted the corresponding images but it still doesnt work.

The only remedy is to create a new product with a different name. What to do?

thanks

Hi,

I'm sorry but I don't understand your issue.
HikaShop automatically generate thumbnails based on the sizes you configure in the HikaShop settings.
So if you want different sized thumbnails, just change the settings and HikaShop will generate the new thumbnails out of the original images you uploaded.
If you directly upload new images with the same names as old ones via FTP, the thumbnails won't be regenerated. You need to delete the thumbnails folders in the images/com_hikashop/upload folder and then HikaShop will regenerate the thumbnails for you.

please take a look the size is not the same. i conifgured the menu, product listing then layout to 300 X 300. The old photos did not change so i uploaded a new one. it did not change.

please see attachment

Hi,

Please provide:
- a link to the page with the problem you're talking about
- a screenshot of the images section of the HikaShop configuration.

Please see my reply


Part of the message is hidden for the guests. Please log in or register to see it.


BTW

i'd like to confirm that i can delete all folders in images/com_hikashop/upload/thumbnails. There are a lot of folders i just want to make sure.

Hi,

The problem comes both from the CSS in your template and the custom CSS you added in HikaShop.
Add the CSS below and it will prevent that issue:
.thumbnail .hikashop_product_image img {
max-width: none !important;
}

thanks

what about this question?

'd like to confirm that i can delete all folders in images/com_hikashop/upload/thumbnails. There are a lot of folders i just want to make sure.

can i delete all files there?

Sure you can.
As I said, HikaShop will automatically regenerate the thumbnails for you when it needs to.

thanks again

Can you tell me where all the css files are?

for hikashop, not for the custom css file for my template.

i need to make overrides

thanks again

Hi,

If you edit the HikaShop CSS file of HikaShop via the Display tab of the HikaShop configuration, the system will automatically generate an override for you:
www.hikashop.com/support/documentation/1...ize-the-display.html
Now if you want to do the override yourself, you can find the CSS files in media/com_hikashop/css/