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Auto-emails didnt get trough hotmail or yahoo

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9 years 11 months ago #254137 by Kugata
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4

Hello
I have a strange glitch happend with me 28 oct, my costumers told me they din get any emails like order created order confirmed and my email "shipped"
I check emails and got strange glitch - gmails adresses all got email but hotmail and yahoo dint
So i change my host company
I check my emails www.mail-tester.com/ and got 9/10

They check spam/junk/deleted no emails at all
They i send email manually from the box Hikashop send auto emails - order@mysite.com - they said no emails at all
then i tryed from other box - info@mysite.com - and they finally recieved it

Can yuo help me plese!
Also is there any way i can check email logs? Not the Costumers - Email history

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9 years 11 months ago - 9 years 11 months ago #254140 by Kugata
Also i changed all emails in HikaShop - System - Configuration - Email to my personal email and created order but it still send me email from order@mysite.com

Ok probably only hotail problem
Yahoo mail was found in spam


I also creatd account on hotmail and created user, registered and .. no email at all not in deleted not in spam.. no mails :(
Last edit: 9 years 11 months ago by Kugata.

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9 years 11 months ago #254149 by Kugata
Ok problem was resolved

Its look like the problem was in PHP Mail and Sendmail
But when i cofigurated SMTP i got all email ^^
Yey

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9 years 11 months ago - 9 years 11 months ago #254183 by Kugata
I still have a glitch with
HikaShop - System - Configuration - Email

Any email i put there and save wont affect at all
All email orders came from order@mysite.com

I reinstalled HikaShop and nothing :(

Is HikaShop using Joomla email settings?
I mean if i using SMTP why HikaShop still send mails from PHPMailer 5.2.16 or its ok?
Last edit: 9 years 11 months ago by Kugata.

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9 years 11 months ago #254189 by nicolas
Edit the emails via the menu System>Emails and check the options in the different tabs. You must have set the email address there too and thus it is not taken from the configuration anymore.
The following user(s) said Thank You: Kugata

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