Suggestion: request address only AFTER payment

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Hello, I'd like to suggest a different approach to the payment funnel

usefuld when using an online payment method and purchasing a digital product, access to the digital product could be allowed only after inserting the additional info in roder to issue a correct invoice.

Now in order to issue a correct invoice we need several info from the user (name, address etc.) and the user has to give those info before paying. In my experience this drives away some users, especially those on mobile devices.

When
So basically:
user inserts email
user pays
user inserts the additional details (invoice is being generated)
users accesses his product

I know this may be complicated to develop, but IMHO it would made a big add on to Hikashop.

Thank you

Hi,

In most countries, you're supposed to bill taxes to the customer based on his location. And to do that, you need to know his address.
So that's why almost all the online shops you see ask the address before the payment since it's impossible to bill the taxes after the customer entered his address if it is placed after the payment.
In Europe, it would actually be illegal to have the customer pay without knowing where he is from.
So that's why HikaShop works like that.

It would actually not be that complicated to have your shop work like you want. You can easily remove the address view from the checkout. And then, you could customize the downloads area to redirect the customer to a form made with a form extension if the address is missing in his user account, and have the invoice system base itself on that address to generate the invoice.
It would only require some basic development if you were doing it like that.
But I don't see us doing that in HikaShop by default since in most cases, it would actually be illegal.
Soe before doing such modifications, I would recommend that you check with your tax office whether you can do that or not.

Thank you for taking the time to explain, really apprceiated