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9 years 7 months ago #262267 by sivaranjani
Subscription was created by sivaranjani
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5

Hi nicolas
I have created a recurring order the shop product quantity is not reduced how to reduce that one.

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9 years 7 months ago - 9 years 7 months ago #262276 by Philip
Replied by Philip on topic Subscription
Hello,

How do you create a recurring payment, thanks to a payment plugin ? A custom on HikaShop ? Did you check that orders made by recurring process are confirmed (status order must impact quantity) ?

Can you provide more elements, like :
- Product configuration screenshot
- Plugin configuration screenshot
- Other usefull information in order to better understand issue context.

Awaiting news from you.

Regards
Last edit: 9 years 7 months ago by Philip.

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