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Can't see custom files in the check out page.

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9 years 5 months ago #267994 by Awards4u
-- url of the page with the problem -- : www.Awards4u.ca
-- HikaShop version -- : 3.0.1

Hi,

For some reason after doing the update the last time, I can't see the custom field engrave in the check out page. I used to be able to see it. Also, when I get an e-mail I used to get it in there as well. Please see the two files for the example. In File1 you can see I put "this is a test" I want it to show up in the check out page which is file2. Let me know if there is something I can do to fix the problem.

Thanks
Mohammed

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9 years 5 months ago #268004 by Jerome
Hello,

Would it be possible to have more details about your custom field configuration ?
In the section "display" of custom field settings, you can configure where you want to display the field.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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9 years 4 months ago - 9 years 4 months ago #268924 by Awards4u
Hi ,

Please see the screen shot. See # 22, and 23 where it says Logo, and Engraving. Those fields don't show up in the check out field or in the e-mails that the client get or that I get. However, I get it in the back end.

Thanks
Mohammed
Last edit: 9 years 4 months ago by Jerome. Reason: removing screenshot from message content + typo fix

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9 years 4 months ago #268946 by Jerome
Hello,

Your screenshot if the custom field listing ; but we need to know how you have configure the fields.
So we need the information when you click on a field in order to show the details that configuration !

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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