- Posts: 28
- Thank you received: 2
Notice popup on home page
9 years 4 months ago #270131
by Ph
Notice popup on home page was created by Ph
-- HikaShop version -- : 3.0.1 essential
-- Joomla version -- : 3.7.2
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Opera firefox and chrome
-- Error-message(debug-mod must be tuned on) -- : Not considered by joomla as an error
Hello
Since the joomla 3.7.1 update the notice popup of the footer module named "connaissez vous leurs bienfaits" does not display correctly. It display the home page within the popup and break the home page css. This only happen frome the home page. From the same module on other pages it goes correctly.
What could cause this?
The site is offline. I can send login account in private message to those willing to help.
Sincerely
-- Joomla version -- : 3.7.2
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Opera firefox and chrome
-- Error-message(debug-mod must be tuned on) -- : Not considered by joomla as an error
Hello
Since the joomla 3.7.1 update the notice popup of the footer module named "connaissez vous leurs bienfaits" does not display correctly. It display the home page within the popup and break the home page css. This only happen frome the home page. From the same module on other pages it goes correctly.
What could cause this?
The site is offline. I can send login account in private message to those willing to help.
Sincerely
Please Log in or Create an account to join the conversation.
9 years 4 months ago #270139
by nicolas
Replied by nicolas on topic Notice popup on home page
Hi,
Without being able to look at the issue, we can't say anything.
You don't even talk about HikaShop in your message so we don't even know if there is anything related to HikaShop in your situation.
Please provide an access via our contact form along with a link to this thread and we can have a look:
www.hikashop.com/support/contact-us.html
Without being able to look at the issue, we can't say anything.
You don't even talk about HikaShop in your message so we don't even know if there is anything related to HikaShop in your situation.
Please provide an access via our contact form along with a link to this thread and we can have a look:
www.hikashop.com/support/contact-us.html
Please Log in or Create an account to join the conversation.
9 years 4 months ago #270222
by Ph
Replied by Ph on topic Notice popup on home page
Hello,
Thank you for your reply, I will send you the login info today.
The module "connaissez vous leurs bienfaits" is an Hikashop module and the problem is on the notice popup when you click on add to cart or add to wishlist. This same module and popup works perfectly for other pages than the home page .
Sincerely
PH
Thank you for your reply, I will send you the login info today.
The module "connaissez vous leurs bienfaits" is an Hikashop module and the problem is on the notice popup when you click on add to cart or add to wishlist. This same module and popup works perfectly for other pages than the home page .
Sincerely
PH
Please Log in or Create an account to join the conversation.
9 years 4 months ago #270238
by nicolas
Replied by nicolas on topic Notice popup on home page
Hi,
For some reason, when the URL
Part of the message is hidden for the guests. Please log in or register to see it.
is openned, the website says that it should redirect to
Part of the message is hidden for the guests. Please log in or register to see it.
And then, when that URL is loaded by the browser, the website says that it should redirect to:
Part of the message is hidden for the guests. Please log in or register to see it.
Which is why you see the hompage in the popup instead of the standard notice.
I suppose that this is because of some custom rules you've added in the .htaccess of your website and these rules should be fixed to not activate for the notice URL.
Could you check on that please ?
For some reason, when the URL
Part of the message is hidden for the guests. Please log in or register to see it.
is openned, the website says that it should redirect to
Part of the message is hidden for the guests. Please log in or register to see it.
And then, when that URL is loaded by the browser, the website says that it should redirect to:
Part of the message is hidden for the guests. Please log in or register to see it.
Which is why you see the hompage in the popup instead of the standard notice.
I suppose that this is because of some custom rules you've added in the .htaccess of your website and these rules should be fixed to not activate for the notice URL.
Could you check on that please ?
Please Log in or Create an account to join the conversation.
9 years 4 months ago #270273
by Ph
Replied by Ph on topic Notice popup on home page
Hello,
Thank you for your expertise, you are right, it is the .htaccess redirection that causes this. I have not found a solution yet but as it is not hikashop related we can close this subject.
Sincerely,
PH
Thank you for your expertise, you are right, it is the .htaccess redirection that causes this. I have not found a solution yet but as it is not hikashop related we can close this subject.
Sincerely,
PH
Please Log in or Create an account to join the conversation.
Time to create page: 0.200 seconds