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Persistent Intermitted Payment Receipt Failures

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9 years 2 months ago #274586 by herb200mph
-- url of the page with the problem -- : shop.justducks.co.uk
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : Latest
-- Browser(s) name and version -- : All

We are experiencing persistent but sporadic order payment issues.

Using PayPal Hosted, starting early last week (mid-July), orders were "created" in HS and the payment processed as "paid" by PayPal.

However, the order status stays in the "created" state and does not upgrade to the "paid" status.

The attached documents has the email message and the last section of the debug log

Please advise as to a possible solution to this issue.

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9 years 2 months ago #274589 by Jerome

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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