Filter on Category not showing

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7.0.21
-- Browser(s) name and version -- : Firefox

Hi,
we have a category checkbox filter for category "State" in our site. This site is in "Catalog" mode and category "State" has 2 subcategories: "On Hold" and "Sold". This way when an item is sold or a user place a hold on it, we move the item into these categories.

The problem is the filter is not showing now. Attached you may find the configuration of the filter and the module which is showing the filter.

On the same page we have a Hikashop Content filter showing the list of categories.

What are we doing wrong?

Thanks!!

Hello,

Thanks for your elements, can we have a view on the complete configuration page for each of these ? And not only focused view.
From what wee see now nothing seems wrong.
Awaiting news from you.

Regards

Hi Philip,
attached you may find a better screenshot with the filter configuration.

As you may see it's a filter for categories. Category Status has 2 subcategories: Sold and On Hold

Please let me know which other information you need.

Best!!

Hi,

You need to empty the first "category" setting of your filter.
This setting defines on which category the filter should display, while the second defines the main category where the filter should search for the sub categories to display in the filter dropdown.

Great!! That was it!! Thank you very much!!