tags are empty when clicked

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6
-- Error-message(debug-mod must be tuned on) -- : none

hi

i never noticed this but the tags are empty. i mean the products have tags and when i click on the tag the result is empty.

this is the exact comment.

No matching items were found.

i already tried this patch i found

on this file
/.../administrator/components/com_hikashop/helpers/tags.php

but still nothing.

i tried to create a menu for the tags using joomla but still the result is empty for the product tag. please note that clicking on the menu i made for joomla displays the tags but clicking on tags displays

No matching items were found

please help. thank you

Hi,

I would guess that the issue might be because the item id in the URL of your tags is not of the com_tags component of Joomla.
However, we would need :
- a link to the product page where the tags are
- a link of a tag which doesn't work
- a link to a menu item of the tags which works
so that we can analyse the situation and say if that's the issue and what to do.

hi nick

how do i add a page info on top of the tags?

example if the tag is samsung cell phone and i clicked it the page will provide me information such as

50 results for samsung cell phone. 1 - 10 of 5

something like this.

also what file to edit?

thanks

Hi,

I don't understand what you mean.
What exactly do you want to add where ?
Could you provide some screenshots ?