- Posts: 31
- Thank you received: 2
Error when attempting upgrade from HK Business 2.6.0 to 3.2.2
8 years 8 months ago #285969
by sixdeuces
-- HikaShop version -- : Business 2.6.0
-- Joomla version -- : 3.8.3
-- PHP version -- : 5.6.33
-- Browser(s) name and version -- : Chrome 63.0.3239.132
-- Error-message(debug-mod must be tuned on) -- : Warning
Duplicate entry '1-1-Products-*' for key 'idx_client_id_parent_id_alias_language'
I receive the following error when attempting to update my software:
After the failure, Hikashop is no longer available on the Components menu. If I attempt to re-install rather than update, the menu item returns but the old software version remains.
-- Joomla version -- : 3.8.3
-- PHP version -- : 5.6.33
-- Browser(s) name and version -- : Chrome 63.0.3239.132
-- Error-message(debug-mod must be tuned on) -- : Warning
Duplicate entry '1-1-Products-*' for key 'idx_client_id_parent_id_alias_language'
I receive the following error when attempting to update my software:
Code:
Warning
Duplicate entry '1-1-Products-*' for key 'idx_client_id_parent_id_alias_language'
After the failure, Hikashop is no longer available on the Components menu. If I attempt to re-install rather than update, the menu item returns but the old software version remains.
Please Log in or Create an account to join the conversation.
8 years 8 months ago #285987
by nicolas
Replied by nicolas on topic Error when attempting upgrade from HK Business 2.6.0 to 3.2.2
Hi,
There is no index named "idx_client_id_parent_id_alias_language" in HikaShop.
I suppose that the index was added by someone.
On which page (URL ?) do you get that warning ?
Try this:
rename the folders administrator/components/components and components/com_hikashop via FTP, install the install package of the latest version, and then, in the HikaShop configuration, click on the "check database" button.
There is no index named "idx_client_id_parent_id_alias_language" in HikaShop.
I suppose that the index was added by someone.
On which page (URL ?) do you get that warning ?
Try this:
rename the folders administrator/components/components and components/com_hikashop via FTP, install the install package of the latest version, and then, in the HikaShop configuration, click on the "check database" button.
The following user(s) said Thank You: sixdeuces
Please Log in or Create an account to join the conversation.
8 years 8 months ago #286029
by sixdeuces
Replied by sixdeuces on topic Error when attempting upgrade from HK Business 2.6.0 to 3.2.2
Thanks for your input. That got me going.
Please Log in or Create an account to join the conversation.
Time to create page: 0.183 seconds