The delivery date is not in the customer and admin mail.

-- url of the page with the problem -- : mikske.nl/
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8
-- PHP version -- : 5.6.35
-- Browser(s) name and version -- : chrome

Hi,

After update hikashop from 2.6.3 to 3.4.0 the delivery date is not in the conformation mails anymore. Also the payment status doesn't change automatically even if the payment is successful. Can you help me out?

Regards,
Raoul

Hello,

the delivery date is not in the conformation mails anymore

Can you tell us how you were actually displaying the delivery date through your confirmation email so that we can have more information about your issue ? Thank you.

The payment status doesn't change automatically even if the payment is successful.

Can you show us some screenshots of how you configured the payment methods that was used when you tested it ? Thank you.

Best regards,
Mohamed Thelji.

Hello Mohamed,

See screenshot for the conformation mail. I think that the payment pingback is not working anymore because they use Rabobank omnikassa and that is changed to onlinekassa.

Kind regards,
Raoul

Hi,
That's a custom order field.
First, edit the custom field settings in the menu Display>Custom fields and check the display settings of the custom field for the "emails". If they are not activated, activate them. If they are activated, then it must be that the email has been customized via the menu System>Emails. You'll have to delete the override of its preload there to use the latest version.

HI Nicolas,

Indeed. Updating disabled the display settings. Thnx, Raoul