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Hikashop Recaptcha not showing in menu item Hikashop registration form

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8 years 3 months ago #294380 by yanliom
-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.8.0

Hello,

I have installed the Hikashop "recaptcha_on_registration" plugin but it doesn't show when I use a menu item to show the Hikashop registration form.
In the plugin settings, I have enabled all the relevant options.

Thanks in advance!

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8 years 3 months ago #294398 by nicolas
Hi,

Can you provide a screenshot of the settings of the plugin ?
Can you also provide a link to the registration page ?
Also, if you test with the default template of Joomla, does it work ?

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8 years 3 months ago #294433 by yanliom
Hello,

I send you a capture of the plugin settings:


The plugin is working fine in cart checkout. It doesn't work when I use a menu item for hikashop registration form.
See following screenshot:


I'm sorry but I run it on localhost, so I can't provide a direct link!
The same happens with default Joomla template.

Thank you,
Yannis

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8 years 3 months ago #294447 by nicolas
Hi,

Then please try to turn off the "use bootstrap design" setting of the HikaShop configuration.
Also, I would recommend updating to the latest version of HikaShop. That will probably help.

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8 years 3 months ago - 8 years 3 months ago #294515 by yanliom
Hello, I turned off the bootstrap design but wasn't fixed.
Probably it's a bug because captcha displays properly on checkout page.

Can you please look at this?

Thank you
Last edit: 8 years 3 months ago by yanliom.

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8 years 3 months ago #294594 by Jerome
Hello,

Please check our changelog for the modification related to the captcha plugin.
You will see updates in HikaShop 3.2.2 and HikaShop 3.3.0
www.hikashop.com/support/documentation/5...ashop-changelog.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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8 years 3 months ago #294641 by yanliom
Thanks, I'll try the update!

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