Hikashop -> System -> Mass Actions - shows a list of links

-- HikaShop version -- : 4.0.0
-- Joomla version -- : 3.9.0
-- PHP version -- : 7.2.1
-- Browser(s) name and version -- : Safari, Firefox, Chrome

Accessing Mass Actions and then clicking on one of the following tasks

- Delete Products
- CSV Categories Export
- CSV Products Export

will result in a screen showing the menu see screenshot

Hi,

This indicates that you have a fatal PHP error somewhere.
Activate the "error reporting" and the "debug mode" settings of the Joomla configuration and try again. That should display an error message at the bottom of the page which will help us understand the problem.

Hello

This are the error messages showing up:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20480 bytes) in /xxx/xxx/public_html/libraries/joomla/database/driver/mysqli.php on line 887

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20480 bytes) in /xxx/xxx/public_html/libraries/vendor/joomla/registry/src/Registry.php on line 89

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20480 bytes) in /xxx/xxx/public_html/libraries/joomla/database/driver/mysqli.php on line 247

Warning: Unknown: Cannot call session save handler in a recursive manner in Unknown on line 0

Hi,

You need to ask you hosting support to increase the memory_limit of your php.ini as you currently have 32M and it's quite small, especially for mass action exports as they need to first load all the data from the database into memory to be able to output it in the CSV file.

Yes, this solved the problem. Thank you.