Problem with cart and entire checkout

anoma3
Topic Author
Offline

7 years 8 months ago #303074 by anoma3

Problem with cart and entire checkout was created by anoma3

-- url of the page with the problem -- : www.centraltransylvania.fr/index.php/fr/...kout/task-show/cid-3
-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.2
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : no error message but unable to modify cart or change shipping method since update

Hello,
I updated Hikashop recently, and I am facing a problem with my entire website.?
At first I thought it was only the new MR plugin the problem, but it appears that I am now unable to modify cart or change shipping method since update.
Could you please help me? I need to launch my website on 1st of february.

Please Log in or Create an account to join the conversation.

Jerome
Offline
HikaShop core developer

7 years 8 months ago #303076 by Jerome

Replied by Jerome on topic Problem with cart and entire checkout

Hello,

The browser console indicate some errors

Code:

hikashop.js:25 Uncaught TypeError: Cannot read property 'classList' of null
    at Object.addClass (hikashop.js?v=401:25)
    at Object.setLoading (checkout.js:143)
    at Object.submitBlock (checkout.js:93)
    at Object.window.checkout.submitCart (checkout:269)
    at HTMLAnchorElement.onclick (checkout:213)

And the reason of that error is related of the missing "btn" :

Code:

btn = d.getElementById('hikabtn_checkout_next')

So it means that your template overrides are changing elements and do not display the "checkout next" button as it should be.
Javascript cannot find.access to that button to interact with it ; which generate JS errors and the reason why nothing happens when you try to perform an action in the checkout.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

Time to create page: 0.196 seconds