Custom field (text) required with alert message your order is empty
7 years 4 months ago #306746
by Jabatec
Javier Ballester
-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9.6
Hello
I have assigned to a product a custom text field "required" . (table item)
When I select the product and leave the empty custom field and proceed to buy the product, the process does not stop showing the joomla message "required" alert. Instead, it redirects to a home page and displays the message "your order is empty"
Best regards
Javier
-- Joomla version -- : 3.9.6
Hello
I have assigned to a product a custom text field "required" . (table item)
When I select the product and leave the empty custom field and proceed to buy the product, the process does not stop showing the joomla message "required" alert. Instead, it redirects to a home page and displays the message "your order is empty"
Best regards
Javier
Javier Ballester
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7 years 4 months ago #306755
by nicolas
Replied by nicolas on topic Custom field (text) required with alert message your order is empty
Hi,
I think that the issue is that the HikaShop cart notification plugin has been disabled. Because of that, and because there is no cart module on the page, the system has no means of notifying the user of a problem on the current page. So it redirects to the checkout which then sees that the cart is empty and redirects to the "URL where to redirect when the cart is empty" of the configuration.
So check on that notification plugin. You want to have it published so that it can handle the display of errors/successes and redirect to the checkout or not if appropriate.
I think that the issue is that the HikaShop cart notification plugin has been disabled. Because of that, and because there is no cart module on the page, the system has no means of notifying the user of a problem on the current page. So it redirects to the checkout which then sees that the cart is empty and redirects to the "URL where to redirect when the cart is empty" of the configuration.
So check on that notification plugin. You want to have it published so that it can handle the display of errors/successes and redirect to the checkout or not if appropriate.
The following user(s) said Thank You: Jabatec
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