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- Thank you received: 5
Reports: bug since version 4.0.3
7 years 4 months ago #306883
by byoguru
Reports: bug since version 4.0.3 was created by byoguru
-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.2.11
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : n/a
Hello,
There appears to be a bug with reports.
When I compare the same data in a report in different versions of Hikashop I get different results.
In versions of Hikashop 4.0.3 and above when making a PRODUCT report and selecting:
Specific Options:
Displayed Information: Sales / Orders / Click
Selecting option 'Order' now shows something different to the previous versions of Hikashop.
In version 4.0.2 and below the result was total number of products across all orders in the date range
In version 4.0.3 + the result is now appears to be number of Orders the product was in across all orders in the date range.
Is this a bug or a change?
We really need to display total number of products across all orders as in V4.0.2
Additionally, when clicking on a product in the results we are taken to a blank product page.
Please advise
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.2.11
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : n/a
Hello,
There appears to be a bug with reports.
When I compare the same data in a report in different versions of Hikashop I get different results.
In versions of Hikashop 4.0.3 and above when making a PRODUCT report and selecting:
Specific Options:
Displayed Information: Sales / Orders / Click
Selecting option 'Order' now shows something different to the previous versions of Hikashop.
In version 4.0.2 and below the result was total number of products across all orders in the date range
In version 4.0.3 + the result is now appears to be number of Orders the product was in across all orders in the date range.
Is this a bug or a change?
We really need to display total number of products across all orders as in V4.0.2
Additionally, when clicking on a product in the results we are taken to a blank product page.
Please advise
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7 years 4 months ago #306905
by nicolas
Replied by nicolas on topic Reports: bug since version 4.0.3
Hi,
Could you please provide a screenshot of the settings of your report so that we can better understand the situation ?
Could you please provide a screenshot of the settings of your report so that we can better understand the situation ?
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7 years 4 months ago #306939
by byoguru
Replied by byoguru on topic Reports: bug since version 4.0.3
Yes - I will have to install the latest version in our testing site as we have already reverted to V4.0.2
Will do this in the next day or so.
T
Will do this in the next day or so.
T
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7 years 4 months ago #306999
by byoguru
Replied by byoguru on topic Reports: bug since version 4.0.3
Screen shots as requested.
Please note - there is one customisation to show PRODUCT CODE rather than NAME - this is why the products have different names in the screen grabs.
Thank you.
T
Please note - there is one customisation to show PRODUCT CODE rather than NAME - this is why the products have different names in the screen grabs.
Thank you.
T
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7 years 4 months ago #307043
by nicolas
Replied by nicolas on topic Reports: bug since version 4.0.3
Hi,
Thanks.
The previous calculations didn't take into account properly when products had different prices for different users/groups of users or if the price of the products changed. So we had a fix in the 4.0.3 to take that into account.
The drawback was that the quantity sold was incorrect.
I've made a patch I've added on our end to fix that.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch. On my end it's working fine now with that patch.
Thanks.
The previous calculations didn't take into account properly when products had different prices for different users/groups of users or if the price of the products changed. So we had a fix in the 4.0.3 to take that into account.
The drawback was that the quantity sold was incorrect.
I've made a patch I've added on our end to fix that.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch. On my end it's working fine now with that patch.
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7 years 4 months ago #307075
by byoguru
Replied by byoguru on topic Reports: bug since version 4.0.3
Thank you Nicolas for the fast response!
Best.
Tony
Best.
Tony
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