Bank transfer problems regarding downloads

-- url of the page with the problem -- : shop.stefanjuergens.com/
-- HikaShop version -- : 4.6.2
-- Joomla version -- : 3.10.11
-- PHP version -- : 8

Hello,
i have the payment option paypal, stripe and bank transfer installed. They work well.
Now i am trying to activate all trhree for the purchase of file downloads.
I made a copy of them and changed the weight in order to make a difference to normal products, wich have additional shipping options
Paypal and Stripe are working well.
Bank transfer option doesn't appear.
Any solution?

with regards
Maurizio

Hello,

Please provide these elements in order to help us to better understand the context:
- relative settings screenshot (complete page)
- Url link in order to allow us to see the issue (lacking payment method)
- Step by step process to reproduce the issue (checkout process with good product conditions)

Awaiting your elements to progress
Regards

Hello,
thank you for working on my issue.

Regards
Maurizio

Hi,

The screenshots are a bit hard to read. In your bank transfer payment method, it seems that you've selected several shipping methods so that the payment method only appear when one of these shipping methods is selected.
And on your screenshot of the checkout, I can see that the bank transfer payment method doesn't appear with the shipping method "Digitale downloads" selected. However, that shipping method is not in the list of shipping methods of the bank transfer payment method's "shipping methods" setting.

Hallo Nicolas,
that brought me to the solution!
I selected the shipping method and it worked.

Thank you so much and with best regards
Maurizio