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Prices differ on two pages

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15 years 7 months ago #6486 by 1fcb
Prices differ on two pages was created by 1fcb
I just realized that the gross prices displayed on the category and product detail view differ:
www.die-besten-weine-der-welt.de/97-punkte-weine.html shows for the Kracher wine 47.00€
www.die-besten-weine-der-welt.de/97-punk...egory_pathway-0.html shows 46.99€. Something definitely is wrong in the gross price calculation.

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15 years 7 months ago #6488 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
Could you update to the latest version ? We made some changes to the gross price calculation in the last release, so it might just fix the problem.

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15 years 7 months ago #6493 by 1fcb
Replied by 1fcb on topic Re: Prices differ on two pages
I just updated and cleared the cache. Problem still exists. For the very next wine in the list, the detail page price is not 1 cent less like in the stated case, but 1 cent more... so something is really weird.

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15 years 7 months ago #6498 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
That's indeed really strange. We couldn't reproduce the problem on our end. Could you give us an FTP access to your website so that we can trace the problem ?

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15 years 7 months ago #6515 by 1fcb
Replied by 1fcb on topic Re: Prices differ on two pages
sure, I can give you the FTP pw (as well as the backend admin pw if required). Please let me know where to send them privately.

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15 years 7 months ago #6526 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
You can use our contact form: www.hikashop.com/en/support/contact-us.html

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15 years 7 months ago #6615 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
Hi,

We fixed the problem on your website.

We'll look at modifying hikashop in a future version to fix that (I doubt that we will have to time to make it for next release as it will require thorough testing of the prices calculation system)

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15 years 6 months ago #10115 by jasonm
Replied by jasonm on topic Re: Prices differ on two pages
Hi Nicolas,

Has this been sorted yet, I've got a product displaying $1600.00 on the product list and $1600.01 on the product page?

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15 years 6 months ago #10119 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
The solution is available on that thread:
www.hikashop.com/en/support/forum/4-how-...on-product.html#6880

We didn't take the time to fix properly the tax calculation rounding in hikashop as it has to be redone and carefully tested before we could release a version with the modification.

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14 years 11 months ago #27586 by jasonm
Replied by jasonm on topic Re: Prices differ on two pages
I'm having another issue with price differences now.

On the following page, the very first item shows a price of $692.42, but on the product page it shows $647.11

apcrbc.com.au/home/category/17-smartupslcd

This problem doesn't appear to affect all our products, and I've already tried changing the price and upgrading to the latest version.

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14 years 11 months ago #27596 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
Isn't that because on one page it displays the price with taxes and on the other it displays the price without or something like that ?

In that case, it's just a matter of configuring the display of prices properly in the options of hikashop and the options of your menu/module.

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14 years 11 months ago #27680 by jasonm
Replied by jasonm on topic Re: Prices differ on two pages
No, taxes are straight 10% here, and the difference between the two prices seems to vary?

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14 years 11 months ago #27699 by nicolas
Replied by nicolas on topic Re: Prices differ on two pages
Where do these prices come from then ? What is the price of your product ? Could you do a screenshot maybe ?
Did you set a discount maybe ?

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