Customer Orders Unpublished Product

Hello All,

I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.

A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that "Unpublished" product! How can that happen?

I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?

Regards,
Ed

Unpublished products cannot be displayed on products listings or with their product page.
Does that product have characteristics/variants ?
Could you ask your customer how he found that product ?

Good Morning Nicolas,

The product does have one characteristic with two variants and I do intend to ask the customer how he found it, but haven't had a chance to do that yet.

Ed

You could try to add the code:
if(!$element->product_published){
return;
}
before the line:
$filters=array('a.product_id ='.$product_id,'a.product_related_type=\'options\'','b.product_published=1');
in the file components/com_hikashop/views/products/view.html.php
Maybe the user tried to get to the product page directly by changing the id in the URL...

I tried changing the URL and it just returns the same page I was on. Even pasted the altered URL in a different browser and it returned the same page, which seems strange. I'm at a loss to figure out how they managed to find that product and successfully order it. Hopefully the customer will be able to shed some light.

Ed

Correction to my last post:

If you change the cid to the proper number you CAN pull up the unpublished article. I was changing the product name in my first test. A person would just have to guess at what the product id should be, but it does work.

Nicolas, will your patch be included in the next update?

Ed

If it works I'm waiting for your feedback and we will include it.

OK, but it will be later today before I can try it. I'll let you know. I have emailed the customer asking how he did it, but haven't heard back yet.

Ed

Had a couple of minutes so I added the patch and it tested good; changing the cid returns a Product Not Found error.

I haven't done any tests other than just changing the id in the URL so don't know if there are any unexpected consequences, but it seems to work.

THANKS!

Ed

Great !

Hi Guys,

I have the same thing happening where an unpublished product is showing on the front end.

Did you want to have a look Nicolas, or should I just delete the product as they are sold out?

Cheers

That issue is corrected in 1.5.2

Unpublished products can't be displayed by users anymore.

Oh ok, I upgraded just a wee while ago to 1.5.23 It must have carried over. I will just delete it

Thanks Nicolas